CAREER
We provide a stimulating and cooperative working environment through a team-oriented organization structure. We reward our employees through various schemes, rewards and career progression without sacrificing work life balance. If you are keen to advance with us ,send us your resume
Operations & Customer Service Administrator
We are looking for an Operations & Customer service Administrator to support the daily operations of our company. To be successful as an Operations & Customer service Administrator you should be able to oversee and ensure smooth and efficient daily operations. Ultimately, a top-notch Operations & Customer service Administrator should be highly organized and ability to remain calm when dealing with challenging customers.
Job Description
- Answering phones and responding to client requests and inquiries.
- Receive customer orders on telephone, via email, fax or post
- Respond to customer inquiries, Process customer orders on time and in a timely manner
- Resolve problems pertaining to customer orders
- Ensure timely delivery of orders
- Managing and updating company databases.
- Keeping track of inventory and ordering supplies.
- Maintain and update customers’ database
- Drafting and mailing customer correspondence and newsletters
- Organizing events, scheduling meetings, and making travel arrangements
- Managing the maintenance of office and facility equipment
- Providing administrative support to other departments or projects as needed.
Qualification
- Candidate must possess at least a Primary/Secondary School/SPM
- Able to read and write in English or Bahasa Malaysia
- Ability to converse in Chinese is not required but will be an advantage
- Experience working with computer
- No work experience is needed. On-the-job training will be provided